Craig Young, in an article from ITWeb, wrote that companies have an uphill battle when it comes to controlling equipment abuse, including telephones, facsimile machines, cellular phones, and company petrol.
“Companies seem to err on the side of caution, saying that it is a sensitive subject and touching on it could cause disruption within the company. However, if left unchecked, these abuses could lead to serious costs for companies and, at the end of the day, could result in job losses anyway due to dwindling profits,” said Young.
Karen Geldenhuys, MD of ICT-focused recruitment company Abacus Recruitment, said the abuse of equipment is difficult to control. “When it comes to Internet usage, for instance, a growing number of companies are keeping track of which Web sites employees are visiting. This can be embarrassing for employees, but, due to the substantial number of work hours lost through employees trawling the Internet, this approach is becoming more acceptable.”
She went on to say that “Abuse of computer equipment can chop 10% or more off a company’s revenue.”
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